Warning: Undefined array key "inject_bottom_color" in /home/0excusesfitness/public_html/wp-content/plugins/newsletter-leads/plugin.php on line 143

Warning: Undefined array key "inject_bottom_color" in /home/0excusesfitness/public_html/wp-content/plugins/newsletter-leads/plugin.php on line 159

Warning: Undefined array key "" in /home/0excusesfitness/public_html/wp-content/plugins/newsletter-leads/plugin.php on line 159

Warning: Trying to access array offset on value of type null in /home/0excusesfitness/public_html/wp-content/plugins/newsletter-leads/plugin.php on line 160

Warning: Trying to access array offset on value of type null in /home/0excusesfitness/public_html/wp-content/plugins/newsletter-leads/plugin.php on line 161

Friend,

I dont know why I’m telling you this. But  I just , I dont know, had to!

So I am …

Just some positive feedback, if thats OK : )  (subject)

Hi Jeff

Nah, this ain’t about orders gone awry. Hehe. As you rightly said, most people just contact us because “we messed up somehow” – but I’m contacting you for the exact opposite.

First to tell you that (I dont know if it’s a coincidence or not, but I dont believe in the same!) – after bringing the issues I did very vociferously over the past few month w.r.t orders etc (all very valid issue) – Amazon’s customer service has improved IMMEASURABLY.

it’s back to the old Amazon now – THANK YOU! I dont know if my feedback helped, but just letting you know.

Thanks again!

Second, and more importantly I’m very aware of all the issues Amazon has been having in India -most NOT of it’s own making.

And though I ONLY order from Amazon (when in India/the US/anywhere there is Amazon – NO EXCEPTIONS!) – my wife has been recently telling me “to try other sites out”.

This was with regard to the food quality (Amazon grocery in India) – being delivered, often stale etc though hey – I understand why thats happening! – and often times items etc not been available, then being charged for something, not getting it, and the system not auto refunding (I brought this up recently, to Amazon’s credit, it was solved INSTANTLY – thank you, Sumit!) …

I’m a loyal Amazon customer ,and will remain so as long as Jeff is in charge “in some way”.

True, The alternatives she mentioned are Indian companies.

But I’m a huge, huge believer in the following.

One, SERVICE ultimately trumps all in “this here biz”. And there is NO-ONE, I repeat NO-ONE out there that listenst o customers the way Amazon does!

Two, it delivers a far better service than it’s Indian competitors, hence, my choice to stay with Amazon.

Tru, this email may get me labeled as a “typical Tom Tom” or worse.

Jingoism aside though, I believe in a free market – and competition! – B/C competition is ultimately what helps folks IMPROVE!

Anyway, just thought I’d let you know – thanks again for listening and delivering the BEST in customer service out there!

Best,

Rahul Mookerjee

PS – Let’s hope I can get my wife to change my mind, but I won’t venture into that on here, hehe.

PPS – Folks, again and again, I keep saying it. LAST day for Lumberjack Lodestone FItness -the pre-orders – take action – NOW!